Returns & Exchanges
At Just Thrive, we want you to love your new look, which is why we offer a 30-day hassle-free return policy for all unworn apparel with original tags attached. If your purchase isn't the perfect fit, we are here to help you find an exchange or process a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and secure it to your package.
Ship It Back
Drop off your package at any authorized carrier location, ensuring all original packaging and tags are included inside.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing